Shipping policy

Mode of Delivery

As we only deal with digital educational products, there is no physical shipping involved. Upon successful payment confirmation, you will receive an email within 24 hours containing your login credentials, download links, and detailed instructions on how to access your purchased products. In most cases, access is granted within 1-2 hours. If you do not receive your access details within 24 hours, please check your spam/junk folder or contact our support team at support@knowledgetreasures.com.

 

Access Duration and Validity

All our products come with unlimited validity and lifetime access. Once purchased, you can access your content anytime, anywhere, with no expiration date. This includes all future updates, new questions, and feature enhancements made to the product during its lifetime. You may also download content for offline use where applicable, allowing you to study even without an internet connection.

 

Platform Maintenance and Updates

We continually enhance our content, UI, and test logic to ensure the highest quality experience. Scheduled maintenance and updates may occasionally result in temporary unavailability of services. We strive to perform maintenance during off-peak hours and will notify users in advance whenever possible. Any significant downtime will be communicated via email or through announcements on our website.