Privacy Policy

Introduction

Welcome to Knowledge Treasures (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.knowledgetreasures.com, purchase our products, or use our services. By using our site, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

• Personal Information: Full name, Email address, Billing and shipping address, Phone number (if provided), Account login credentials (for test access).
• Transaction Data: Product purchases, Order history, Payment method (processed securely via Razorpay or other gateways; we do not store your card details).
• Technical Information: IP address, Browser type & version, Device type, Operating system, Time and date of visits, Pages viewed.
• Test Interaction Data (for test platform users): Login activity, Test usage (attempts, scores, time spent), Preferences and performance analytics.

How We Use Your Information

We use your information to:

• Process your orders and deliver digital products
• Provide access to our test platform
• Respond to your inquiries and offer customer support
• Improve our content, products, and user experience
• Send important account notifications and updates
• Analyze trends and performance to improve platform features
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. However, we may share data with trusted third parties in the following cases: Payment processors (e.g., Razorpay, PayPal) for secure transactions; Email marketing services (for newsletters, if you opt-in); Analytics providers (e.g., Google Analytics) to analyze usage; Law enforcement when legally required. All third parties are required to maintain confidentiality and comply with data protection laws.

Cookies and Tracking

We use cookies to: Maintain user sessions, Track website performance, Understand user behavior and preferences. You can control cookie settings from your browser.

Data Storage and Security

Your data is securely stored using end-to-end encryption and cloud-based storage systems with industry-standard security. Payment-related data is processed by certified third-party gateways; we do not store any credit/debit card numbers. Access to your data is restricted only to authorized personnel.

Your Rights

You have the right to: Access the personal data we hold about you, Request corrections to inaccurate data, Delete your data (except for legally required records), Opt-out of marketing emails anytime. For such requests, contact us at: support@knowledgetreasures.com

Children’s Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover that a child has provided us personal data, we will delete it immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those websites. We encourage you to review their policies before submitting any data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website signifies your acceptance of the updated terms.